Support & Feedback

We're here to help. Choose how you'd like to reach us:

Get Support

Need help with your account, API, billing, or have general questions?

Suggest a Feature

Have an idea to improve shopinfo.app? We'd love to hear your suggestions.

Report a Bug

Found something that isn't working right? Help us fix it quickly.

Response Times

  • Bug reports: Within 2-3 business days
  • Feature requests: Reviewed weekly
  • Support inquiries: 1-2 business days

Prefer Email?

You can also reach us directly at [email protected]

Note: Using the forms above helps us respond faster with better context.